At Equideclic, we can help you with your website, software and communication materials.
“You have to know how to use the tools at your disposal to maximize their potential”
For this reason, Equideclic has developed several tools to help you use your website or software as part of your maintenance. If you have any questions or doubts, here's how we can help:
Once you've learned how to use your software or website, you may occasionally forget how to perform certain tasks or locate specific tools. Equideclic offers online help tutorials to assist you. These tutorials explain how to use the various modules on your
The tutorials are continuously updated by Nadège and Anne-Laure, who is in charge of support and training.
You can easily find all our online tutorials here:
If you still can't find the answer to your question, we've set up a support ticket system.
Here you can submit your request or question.
Once you've submitted your request (also known as a “ticket”), you'll be notified of the progress of your request by e-mail.
To submit your request or question, simply send an e-mail to the following address:
or directly through the support ticket system, accessible here:
Submit a request for assistance
You can quickly schedule an appointment with our support team. When booking the appointment, you'll be asked to briefly describe your issue, and the team will contact you at the chosen date and time.
Scheduling an Appointment with Nadège
If you have any remaining questions or face an urgent issue, you can contact our Support team by phone at: +33 (0)2 31 85 58 54. We are available 5 days a week from 9:00 AM to 12:00 PM and from 2:00 PM to 5:00 PM.
